Help wanted...
Dotmarketing is always looking for good talent. Interestedin joining our team, send your resume and/or portfolio to . We have immediate needs for experienced professionals tofill the following positions:
Technical Support Manager
A South Florida open source software company is looking for a talented and experienced Technical Support/Account Manager who has strong communications skills and valid web agency experience. This job requires high-energy, flexibility and a willingness to provide quality support for a growing community of clients and open-source users. In turn, you will be part of a team of very talented people and a fantastic working environment – in the heart of Coconut Grove, Florida. Come be a part of a successful and good-spirited company that is poised to expand further in the coming year. We are small (~30 employees) but have made a huge impact in higher education and non-profit sectors with our open source content management and communication platform -- dotCMS (www.dotcms.org).
Requirements:
- Self-motivated – willing to take ownership of his/her department
- Excellent written and verbal communication skills
- Ability to multitask
- Excellent organizational skills
- Training experience preferred
- Help desk support experience
- Internet or web application support experience
Preferred:
- Bilingual in Spanish and English.
- Must have a strong understanding and passion for the web.
- Experience with HTML/CSS a plus.
- Experience with Content Management Systems (CMS) a plus.
